MEETING
Shelter Monitoring Full Committee JANUARY (Room 408 and Online)
Meeting details
Date and time
How to participate
In-person
Hearing Room 408
San Francisco, CA 94102
Online
Overview
Roster: Chair Zae Illo Vice Chair Belinda Dobbs Secretary Angie David Committee Member Diana Almanza Committee Member Britt Creech Committee Member Traci Watson Committee Member Kaleese Street Committee Member Melanie Muasau Committee Member C-J Ross Committee Member Steven Clark Committee Member Joe TasbyAgenda
I. CALL TO ORDER/ROLL CALL/AGENDA ADJUSTMENTS
A. LAND ACKNOWLEDGEMENT
Chair Illo 3 min
The Shelter Monitoring Committee acknowledges that we are on the unceded ancestral homeland of the Ramaytush Ohlone, who are the original inhabitants of the San Francisco Peninsula. As the Indigenous stewards of this land, and in accordance with their traditions, the Ramaytush Ohlone have never ceded, lost, nor forgotten their responsibilities as the caretakers of this place, as well as for all peoples who reside in their traditional territory. As guests, we recognize that we benefit from living and working on their traditional homeland. We wish to pay our respects by acknowledging the Ancestors, Elders, and Relatives of the Ramaytush Ohlone community and by affirming their sovereign rights as First Peoples.
B. REVIEW OF MINUTES Discussion/Action
Chair Illo 8 min
The Committee will review the draft minutes from recent meetings not already approved.
Explanatory documents – Draft Committee Minutes
Proposed Action: Approve Meeting Minutes
II. OLD BUSINESS
A. COMPLAINT PROCESS Discussion/Action 15 min
Member Ross
Following up on this topic, the Committee will discuss whether additional steps should be taken at this time to improve the grievance and complaint processes available to shelter guests. It should be noted that significant improvements have been or shortly will be implemented. Shelters will be asked to: (1) post SOCs in easily visible locations; (2) set up and maintain a secure/locked internal grievance container/system if one is not in place; (3) post the SMC’s contact posters (which staff will provide with QR codes to make it easy to submit complaints using a smartphone) near these containers so that people who don't get a reply/action can readily see where to go to escalate the internal grievance into a formal SMC complaint; and (4) respond to complaints within 5 calendar days.
Public Comment will be heard before any action.
III. NEW BUSINESS/REPORTS
A. POLICY SUBCOMMITTEE REPORT Discussion/Action
Subcommittee Chair Street 15 min
Subcommittee members were all present. They discussed deadlines for shelter responses and hoped that Member Ross could address the Committee at today's (11/20/24) meeting. Additionally, they considered officer selection for the coming year. Finally, they agreed that it would make sense to plan to begin visiting Navigation Centers once the Board of Supervisors approves the change to the Administrative Code to give the SMC more flexibility in inspection scheduling.
Public Comment will be heard.
Proposed Action: Shall the Committee direct staff to return to allowing shelters only five calendar days to respond to complaints?
B. CLARIFICATION OF SHELTER RESPONSE TIME Discussion/Action Chair Illo 10 min
Members will vote to determine whether to approve sending out clarification to shelters that their written responses to complaints need to be submitted within five business/calendar days. (The administrative code does not specify whether the five days are calendar or business days.)
Public Comment will be heard.
Proposed Action: Shall the Committee direct staff to provide clarification to shelters that they are allowed five business days to respond to complaints?
C. HOMELESSNESS & SUPPORTIVE HOUSING
Discussion HSH Staff 10 min
Update from the Department of Homelessness and Supportive Housing.
Explanatory documents – Capacity Report
Public Comment will be heard.
E. STAFF REPORT Discussion/Action
SMC Staff 15 min
Review of inspections, complaints, and investigations, Member recruitment and hiring. Opening of the winter shelters.
Public Comment will be heard.
Explanatory documents – SOC Report, Winter Shelter Schedule
IV. GENERAL PUBLIC COMMENT
Discussion 5 Min
Members of the public may address the Committee on items of interest to the public that are within the subject matter jurisdiction of the Committee for up to three minutes. With respect to an action item [denoted by “Proposed Action” after the agenda item] on the agenda, members of the public may address the Committee for up to two minutes at the time such item is called. With respect to a discussion item [denoted by “Discussion”] on the agenda, members of the public may address the Committee for up to one minute at the time such item is called. Members of the public may only speak once per agenda item.
ADJOURNMENT
This item requires a motion, a second, and to be carried.
Proposed Action: Approve adjournment
Notices
Meeting documents
To obtain copies of the agenda, minutes, or any explanatory documents, please contact Robert Hill at robert.hill@sfdph.org.
Electronic devices
The ringing of and use of cell phones, pagers, and similar sound producing electronic devices are prohibited at this meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use of a cell phone, pager or other similar sound-producing electronic devices. In order to assist the City’s efforts to accommodate persons with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities, attendees at public meetings are reminded that other attendees maybe sensitive to various chemical based scented projects. Please help the City to accommodate these individuals.
Know your rights under the Sunshine Ordinance
Know Your Rights under the Sunshine Ordinance (Chapter 67 San Francisco Administrative Code) Government’s duty is to serve the public, reaching its decision in full view of the public. Commissions, boards, councils and other agencies of the City and County exist to conduct the people’s business. This ordinance assures that deliberations are conducted before the people and that City operations are open to the people’s review. FOR MORE INFORMATION ON YOUR RIGHTS UNDER THE THIS ORDINANCE, OR TO REPORT A VIOLATION OF THE ORDINANCE, CONTACT THE SUNSHINE ORDINANCE TASK FORCE: Administrator Sunshine Ordinance Task Force City Hall, Room 244 3 1 Dr. Carlton B. Goodlett Place San Francisco, CA 94102-4689 Phone 415.554.7724 Fax 415.554.7854 E-mail sotf@sfgov.org Copies of the Sunshine Ordinance can be obtained from the Clerk of the Sunshine Task Force, the San Francisco Public Library, and on the City’s website at www.sfgov.org.
Lobbyist registration and reporting requirements
Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San Francisco Lobbyist Ordinance [SF Campaign & Governmental Conduct Code § 2.100] to register and report lobbying activity. For more information about the Lobbyist Ordinance, please contact the San Francisco Ethics Commission at 30 Van Ness Avenue, Suite 3900, San Francisco, CA 94102; telephone (415) 581-2300; fax (415) 581-2317; web site: sfgov.org/ethics.
Partner agencies
Meeting details
Date and time
How to participate
In-person
Hearing Room 408
San Francisco, CA 94102
Online
Overview
Roster: Chair Zae Illo Vice Chair Belinda Dobbs Secretary Angie David Committee Member Diana Almanza Committee Member Britt Creech Committee Member Traci Watson Committee Member Kaleese Street Committee Member Melanie Muasau Committee Member C-J Ross Committee Member Steven Clark Committee Member Joe TasbyAgenda
I. CALL TO ORDER/ROLL CALL/AGENDA ADJUSTMENTS
A. LAND ACKNOWLEDGEMENT
Chair Illo 3 min
The Shelter Monitoring Committee acknowledges that we are on the unceded ancestral homeland of the Ramaytush Ohlone, who are the original inhabitants of the San Francisco Peninsula. As the Indigenous stewards of this land, and in accordance with their traditions, the Ramaytush Ohlone have never ceded, lost, nor forgotten their responsibilities as the caretakers of this place, as well as for all peoples who reside in their traditional territory. As guests, we recognize that we benefit from living and working on their traditional homeland. We wish to pay our respects by acknowledging the Ancestors, Elders, and Relatives of the Ramaytush Ohlone community and by affirming their sovereign rights as First Peoples.
B. REVIEW OF MINUTES Discussion/Action
Chair Illo 8 min
The Committee will review the draft minutes from recent meetings not already approved.
Explanatory documents – Draft Committee Minutes
Proposed Action: Approve Meeting Minutes
II. OLD BUSINESS
A. COMPLAINT PROCESS Discussion/Action 15 min
Member Ross
Following up on this topic, the Committee will discuss whether additional steps should be taken at this time to improve the grievance and complaint processes available to shelter guests. It should be noted that significant improvements have been or shortly will be implemented. Shelters will be asked to: (1) post SOCs in easily visible locations; (2) set up and maintain a secure/locked internal grievance container/system if one is not in place; (3) post the SMC’s contact posters (which staff will provide with QR codes to make it easy to submit complaints using a smartphone) near these containers so that people who don't get a reply/action can readily see where to go to escalate the internal grievance into a formal SMC complaint; and (4) respond to complaints within 5 calendar days.
Public Comment will be heard before any action.
III. NEW BUSINESS/REPORTS
A. POLICY SUBCOMMITTEE REPORT Discussion/Action
Subcommittee Chair Street 15 min
Subcommittee members were all present. They discussed deadlines for shelter responses and hoped that Member Ross could address the Committee at today's (11/20/24) meeting. Additionally, they considered officer selection for the coming year. Finally, they agreed that it would make sense to plan to begin visiting Navigation Centers once the Board of Supervisors approves the change to the Administrative Code to give the SMC more flexibility in inspection scheduling.
Public Comment will be heard.
Proposed Action: Shall the Committee direct staff to return to allowing shelters only five calendar days to respond to complaints?
B. CLARIFICATION OF SHELTER RESPONSE TIME Discussion/Action Chair Illo 10 min
Members will vote to determine whether to approve sending out clarification to shelters that their written responses to complaints need to be submitted within five business/calendar days. (The administrative code does not specify whether the five days are calendar or business days.)
Public Comment will be heard.
Proposed Action: Shall the Committee direct staff to provide clarification to shelters that they are allowed five business days to respond to complaints?
C. HOMELESSNESS & SUPPORTIVE HOUSING
Discussion HSH Staff 10 min
Update from the Department of Homelessness and Supportive Housing.
Explanatory documents – Capacity Report
Public Comment will be heard.
E. STAFF REPORT Discussion/Action
SMC Staff 15 min
Review of inspections, complaints, and investigations, Member recruitment and hiring. Opening of the winter shelters.
Public Comment will be heard.
Explanatory documents – SOC Report, Winter Shelter Schedule
IV. GENERAL PUBLIC COMMENT
Discussion 5 Min
Members of the public may address the Committee on items of interest to the public that are within the subject matter jurisdiction of the Committee for up to three minutes. With respect to an action item [denoted by “Proposed Action” after the agenda item] on the agenda, members of the public may address the Committee for up to two minutes at the time such item is called. With respect to a discussion item [denoted by “Discussion”] on the agenda, members of the public may address the Committee for up to one minute at the time such item is called. Members of the public may only speak once per agenda item.
ADJOURNMENT
This item requires a motion, a second, and to be carried.
Proposed Action: Approve adjournment
Notices
Meeting documents
To obtain copies of the agenda, minutes, or any explanatory documents, please contact Robert Hill at robert.hill@sfdph.org.
Electronic devices
The ringing of and use of cell phones, pagers, and similar sound producing electronic devices are prohibited at this meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use of a cell phone, pager or other similar sound-producing electronic devices. In order to assist the City’s efforts to accommodate persons with severe allergies, environmental illness, multiple chemical sensitivity or related disabilities, attendees at public meetings are reminded that other attendees maybe sensitive to various chemical based scented projects. Please help the City to accommodate these individuals.
Know your rights under the Sunshine Ordinance
Know Your Rights under the Sunshine Ordinance (Chapter 67 San Francisco Administrative Code) Government’s duty is to serve the public, reaching its decision in full view of the public. Commissions, boards, councils and other agencies of the City and County exist to conduct the people’s business. This ordinance assures that deliberations are conducted before the people and that City operations are open to the people’s review. FOR MORE INFORMATION ON YOUR RIGHTS UNDER THE THIS ORDINANCE, OR TO REPORT A VIOLATION OF THE ORDINANCE, CONTACT THE SUNSHINE ORDINANCE TASK FORCE: Administrator Sunshine Ordinance Task Force City Hall, Room 244 3 1 Dr. Carlton B. Goodlett Place San Francisco, CA 94102-4689 Phone 415.554.7724 Fax 415.554.7854 E-mail sotf@sfgov.org Copies of the Sunshine Ordinance can be obtained from the Clerk of the Sunshine Task Force, the San Francisco Public Library, and on the City’s website at www.sfgov.org.
Lobbyist registration and reporting requirements
Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San Francisco Lobbyist Ordinance [SF Campaign & Governmental Conduct Code § 2.100] to register and report lobbying activity. For more information about the Lobbyist Ordinance, please contact the San Francisco Ethics Commission at 30 Van Ness Avenue, Suite 3900, San Francisco, CA 94102; telephone (415) 581-2300; fax (415) 581-2317; web site: sfgov.org/ethics.