Our mission is to promote a universal standard of care in San Francisco shelters. We document conditions in shelters. We want to continuously improve health, safety, and treatment for people in shelters.

About the Shelter Monitoring Committee

Shelter Monitoring Committee

We track the conditions of group and family shelters in San Francisco. Staff take and investigate complaints.

A working group composed of five SMC Members that makes proposals. If a majority concur, these go to the full Committee for consideration.

Policy Subcommittee (Shelter Monitoring Committee)

subcommittee

City Hall

This meeting will be in "hybrid" form, allowing those with reasonable accommodations, as well as the public, to attend via WebEx.  Others are invited to attend in person at Room 408 in City Hall.

Note that the call-in number has changed.  It is now 415-655-0001.

Shelter Monitoring Full Committee JANUARY (Room 408 and Online)

Shelter Monitoring Committee (Nov Online/Hybrid Access)

We typically meet on the 3rd Wednesday of each month in Room 408 of City Hall.

Meeting calendar

HSH strives to make homelessness in San Francisco rare, brief, and one-time.

Homelessness and Supportive Housing

We protect and promote the health of all San Franciscans.

Department of Public Health

There are 12 Seats on the SMC.  Current Members are listed here.

SMC Chair

Diana Almanza

SMC Member

Britt Creech

Steven Clark

Kaleese  Street

Melanie Muasau

SMC Vice Chair

Belinda  Dobbs

Traci Watson

Justice

SMC - Seat 2

C-J Ross

DPH, Health Worker IV

SMC Secretary (Seat 12)

Angie  David

Seat 5, SMC

Zae Illo

Committee Members

This is a link to an on-line reporting form for anyone with a complaint about a San Francisco homeless shelter. 

Report a problem at a shelter 2024 - 2025

Report shelter conditions

For denials of service and help with problems not related to standards of care at shelters.

Shelter Client Advocates

Denial of service

Street Crisis Response team

Street Resource 

For concerns about Shelter-in-Place sites, Navigation Centers and Safe-Sleep sites.

Department of Homelessness and Supportive Housing

Get help finding shelter

Services including showers and counseling offered Mon-Wed & Fri 7AM - 7PM; Thu 7AM - 5PM; and Sat 7AM - 12PM.

Mission Neighborhood Health Center. Call (415) 552-3870 for appointments.

Mission Resource Center

Behavioral Health Services (DPH)

SMC Drop-in hours: 440 Turk St → Mondays Wednesdays & Fridays: 10:30AM-12PM & 1:30-3PM | Hotline (628) 652-8080

Assistance with discrimination complaints.

Human Rights Commission

If you believe you are being discriminated against.

Some Members of the Shelter Monitoring Committee after meeting on March 15, 2023

Shelter Monitoring Committee

Shelter Monitoring Committee

Meetings are usually 3rd Wednesday of the month City Hall, Rm 408

Calendar

Meeting calendar

PAST CALENDAR

Resources

About

Committee Members

Contact information

Request public records